Defense Health Agency (DHA), Program Executive Office (PEO)

At Nolij, health IT is what we do. From software and system testing to electronic health record (EHR) modernization to enterprise solutions, we deliver mission-critical support so that our customers can access the care they need, when they need it, even in times of uncertainty—at home where we face the challenges of pandemic and across the globe where our servicemen and servicewomen sacrifice so much for our country.

Defense Health Agency (DHA), Program Executive Office (PEO)

Business Problem:  Erasing Doubts in Test Program Development

Challenges: 

  • DHA as a Model for Transformation 
  • T&E activities are constrained by a lack of governance over product quality
  • Vendors and product owners have no guidance on industry best practices
  • Disparate approaches to quality assurance fill the void, which further undermines the client's ability to determine whether the software is fit for use
  • As T&E value diminishes, stakeholders view the process as a scheduling bottleneck


Solution

Using new technologies, eliminating overlapping roles and responsibilities, and defining overarching QA standards, Nolij developed a full-service approach to software T&E, comparable to a platform service. Nolij QA evaluators assess product quality against eight pillars, each one an evaluation area comprised of multiple KPIs. We score KPIs according to DoD 5000 Series acquisition documentation standards and calculate final product scores on a scale of 0 to 100.


Benefit

  • Success Metrics Our accomplishments include the reduction of security vulnerabilities
  • increased speed of site acceptance for released software
  • budget and time savings
  • Our streamlined processes and automated frameworks improved the reliability and accuracy of test and evaluation and empowered leadership
  • Reducing test cycle durations by 50% 
  • Doubling the number of defects identified and managing to over 2,900 
  • Successfully managing over 3,200 test events in our centralized test lab
  • Absorbing a 30% increase in year-over-year demands using the same number of FTEs 
  • Reducing the test execution timeline by 55% per program, on average

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